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Client
Lax.com
Role
Digital Marketing Manager
Scope
Ecommerce strategy, marketing budget, P&L, forecasting, platform
Platforms & tools
Magento, Salesforce Commerce Cloud, Shopify, Google Ads, Meta, Klaviyo, Looker Studio
Years
2017 – 2025
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I owned ecommerce growth strategy, the marketing budget, P&L reporting, and revenue forecasting for a leading lacrosse sporting goods retailer, and presented quarterly to investors and stakeholders. I built the digital foundation that supported the company’s acquisition by BSN Sports.

Results

What changed

2

Full platform migrations: Magento to Salesforce Commerce Cloud (2019), then Salesforce to Shopify (2024), each with a site redesign and brand relaunch.

+2.7 pts

Web contribution margin, year over year, while scaling advertising investment 23%.

+140%

Increase in purchases from a loyalty program with a 5.5% participation rate.

+190%

Increase in customer lifetime value from the same loyalty program.

Quarterly

Investor and stakeholder reporting, powered by a Looker Studio BI dashboard I built to unify multiple data streams.